Tonneau Cover Policy

Outstanding Tonneau Covers Since 1976

Tonneau Cover Policy

Please be advised that the item you are about to order 
is subject to our company policies.
This includes:
Rail Tonneaus: Lifetime warranty on all hardware.
1 year warranty on tonneau cover fabric.
In the unlikely event of a factory defect or error, the customer 
will be responsible for return freight to ship the product back to 
our mfg. facility for inspection with the required return 
authorization number. However, after examination, if 
we determine that the reason for return is due to a mfg. defect 
or a shipping error, ie; our fault, we will refund the freight cost 
for the return and will repair or replace and reship the tonneau 
cover at no charge. Any return must initially be sent 
freight prepaid signature required. All returns must have prior 
approval and have a assigned return authorization number. Any 
return sent without this required RA number will be refused.
Returns for credit are subject to a restock fee of 15%. Returns 
will not be authorized after 30 days. Merchandise sent back 
without a RA# will be returned to sender.
 
No returns on merchandise without a Return Authorization Number. 
If a return is needed please contact us for instructions and 
the required return authorization number. Customers are responsible 
for all shipping fees. 
Important note regarding tonneau cover orders that are shipped 
on a "free freight" sale that is being returned for credit:
A $27.00 freight fee will be deducted from the credited amount after 
inspection of the return. Merchandise that is authorized for return 
must be in received in new, resaleable condition for credit.
This $27.00 freight fee is in addition to the 15% restock fee.
 
Credit will not be issued for any unauthorized return. 
Delivery times are estimated based on yearly averages and may 
vary due to current production schedules. Exact delivery dates 
cannot be guaranteed nor is this implied. We make every attempt 
to honestly estimate all delivery times. Delivery time estimates 
are calculated from the date the credit card charge is processed. 
Average delivery time on tonneau covers is 7-10 business days.
If you have a question regarding our order policies please call 
us at toll free 1-800-259-1773. All orders are accepted on the 
terms of our company policies. By submitting a order to us, you 
acknowledge that you have read and agree to these policies. 
Please be assured that our goal since 1976 has always been to 
ensure the complete satisfaction of all our customers.

A few comments from our customers.