Outstanding Tonneau Covers Since 1976
Tonneau Cover Policy
Please be advised that the item you are about to order is subject to our company policies. This includes: Rail Tonneaus: Lifetime warranty on all hardware. 1 year warranty on tonneau cover fabric. In the unlikely event of a factory defect or error, the customer will be responsible for return freight to ship the product back to our mfg. facility for inspection with the required return authorization number. However, after examination, if we determine that the reason for return is due to a mfg. defect or a shipping error, ie; our fault, we will refund the freight cost for the return and will repair or replace and reship the tonneau cover at no charge. Any return must initially be sent freight prepaid signature required. All returns must have prior approval and have a assigned return authorization number. Any return sent without this required RA number will be refused. Returns for credit are subject to a restock fee of 15%. Returns will not be authorized after 30 days. Merchandise sent back without a RA# will be returned to sender. No returns on merchandise without a Return Authorization Number. If a return is needed please contact us for instructions and the required return authorization number. Customers are responsible for all shipping fees. Important note regarding tonneau cover orders that are shipped on a "free freight" sale that is being returned for credit: A $27.00 freight fee will be deducted from the credited amount after inspection of the return. Merchandise that is authorized for return must be in received in new, resaleable condition for credit. This $27.00 freight fee is in addition to the 15% restock fee. Credit will not be issued for any unauthorized return. Delivery times are estimated based on yearly averages and may vary due to current production schedules. Exact delivery dates cannot be guaranteed nor is this implied. We make every attempt to honestly estimate all delivery times. Delivery time estimates are calculated from the date the credit card charge is processed. Average delivery time on tonneau covers is 7-10 business days. If you have a question regarding our order policies please call us at toll free 1-800-259-1773. All orders are accepted on the terms of our company policies. By submitting a order to us, you acknowledge that you have read and agree to these policies. Please be assured that our goal since 1976 has always been to ensure the complete satisfaction of all our customers.
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