Order Cancellation

 

Shipping fees are not refundable.

Orders that have shipped and are refused or undeliverable and returned to us will incur a additional 20% restock fee.

If we have already run the credit card charge but have not yet shipped the product, a 10% service fee will be applied against the order total. In other words, we will issue a credit for 90% of the order total. As long as the credit card charge has not been run, there is no service fee for order cancellations.

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