Tailor-made seat covers are made-to-order items that
are returnable in the case of factory defect for
repair or replacement. There is a 1-year warranty
from the date of purchase against defects.
In the unlikely event of a factory defect or error,
the customer will be responsible for return freight
to ship the product back to us for inspection with
the required return authorization number.
If we conclude that the reason for the return is due
to a defect or a shipping error, we will issue a
call tag for the item. We will repair or replace,
and will reship the seat covers at no charge.
Any seat cover that requires an RA# will be refitted
to the original seat pattern and examined carefully
per your request as to fit and quality. Returns must
have prior approval and have an assigned (RA) return
authorization number. Merchandise sent back without
an RA# will be refused and returned to the sender.
Returns will not be authorized after 30 days. If a
return for warranty repair is required, the shipment
must be shipped prepaid by the customer with the
required RA#. After the repair is completed, we will
reship the item at no charge. If a return is
required, please contact us for instructions and the
required return authorization number.
Color match to specific models is neither guaranteed
nor implied and may vary according to computer
screen monitor settings. Exact fit seat covers
orders cannot be canceled once they have entered
production and refunds cannot be issued at that
point. These seat covers are made to order, and not
a stocked item. Credits for any tailored, made to
order seat cover will not be issued.
Any request to change a tailor-made seat cover
order, after the order is scheduled for production,
will incur a 10% order change fee.
Delivery times are estimated based on yearly
averages and may vary due to current production
schedules. Exact delivery dates cannot be
guaranteed. Average delivery time on tailor-made to
order seat covers is 3-4 weeks.
Modified off the shelf fit seat covers cannot be
returned for credit and may take 2-3 weeks to
complete the modifications before shipment.
Off the shelf, unmodified seat covers will typically
deliver in 7-10 business days. Unmodified off the
shelf fit seat covers may be returned for a credit
with the required RA# within seven days from the
date of delivery.
There is a 20% restocking fee for all returned
items, and the original shipping fee will not be
We supply the highest quality seat covers in our
industry, offer outstanding customer service, and
the lowest guaranteed delivered price.
All orders are processed based on the terms of our
company policies. By submitting an order to us, you
acknowledge that you have read and agree to our
If you have a question regarding our seat cover
policies, please call us at 1-800-259-1773.